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Customer Service

Steve Kaeser Photographic Lighting & Accessories customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at skaeser@west.net or call (800) 495-8148 10am to 5pm M-F pacific time. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

MOST ORDERS ARE SHIPPED WITHIN 3-4 BUSINESS DAYS, AFTER WE PROCESS YOUR PAYMENT. PLEASE PUT YOUR PHONE # WITH YOUR ORDER. WE ARE NOT OPEN WEEKENDS OR HOLIDAYS

To obtain the status of an order, enter the confirmation number and click Go!.
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*UPS Transit time within the contiguous US approximately 2-5 days, exclude weekends and holidays,and may vary with package destination, particularly during peak periods

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