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7/6/10
Greetings,
Our company recently ordered two sets of fuses from your
business and
we just wanted to say thank you for the quick and generous
response.
Our package was well-wrapped and very protected. It also
included a
Thank-You card from your organization, which is rare to come
across in
today's microwave society. So, on behalf of our company, and
other
small businesses around the world, thank you for your commitment
to
excellence and quality customer care. Best of luck to you in
all of
your future endeavors and whenever in need, we will definitely
be
purchasing products from you again. Have a blessed week!
Cheers,
Kevin Heraldo & Randy West
Monarch Productions
www.themonarchproductions.com
monarchproductions@gmail.com |
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1/10
In this day
and age it is a comfort to know there is a business who really
cares about their customers and this is one of them. Excellent
service, excellent shipping with items packaged with care. I
will buy from them again and will recommend to everyone. Thank
You!
-R. Newman |
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12/09
Quick Shipping! Good Quality Merchandise! Good Value! WOW!
-A. Prochazka |
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11/09
I
ordered a small lighting kit that included a light tent with 2
lights and stands. It works great, the item arrived in new
condition, and it arrived earlier than the delivery estimate. It
was a pleasure purchasing from Steve Kaeser & I am very
satisfied. Thank you!
-Amy S. |
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11/09
The Photo Tent works great. After a lot of research, this
package was the best value. Strong lights on 6' tripods. I use
this to take photos of products to be sold on eBay... This
product is highly recommended.
-Michael W. |
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10/09
Great Seller! Needed replacement, they sent with NO hassle! Will
order from again!!!
-Demarcus D. |
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09/09 Received the replacement part
yesterday and all I can say is that was the best customer
service and product support I have ever experienced! My
friend highly recommended you guys and to be honest, I was
hesitant in the beginning. Was I wrong! Rest assured
that I will spread the good experience. And of course, I
will purchase more stuff from you guys. Really
appreciated the quick response and speaking with someone who is
extremely nice and courteous. More power!
-Ferdinand |
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09/09 I am
just starting into portrait photography as a hobby. This is the
second time I have ordered from here and have appreciated the
promptness and quality of the products. I have gone to other
sites but always end back at this one. Thanks for your service.
-D. Fulda |
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08/09 You
guys are absolutely awesome!
All of my lighting has come from you and it has all worked
brilliantly. Not only did it arrive in great condition, it
shipped very, very quickly. I've heard some horror stories about
other companies and I always refer people to you.
Keep up the good work!
Duane Smith
DCSmith Photography
www.dcsmith.zenfolio.com
DCSmithPhotography@yahoo.com |
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May 11, 2009
I just wanted to add to the positive
feedback. My experience with ordering from your company was
excellent.....the availability products, affordable price
without compromising quality, fast response from customer
service and expedient delivery. I would recommend you to friends
and I would definitely order from you in the future. Thank you! |
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15, Jan 2009
Excellent
experience. I will not hesitate to by from Steve Kaeser again.
Thank You!!! |
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SOME LINKS:
www.gobigblu.com
www.dynamicspectrumphotography.com
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18, NOV 2008
I recently received your
portable photo studio which I got as a gift for my
wife. She has an internet store and thought this might
help her product sell
better. She used it the day after she got it and was completely
thrilled with
the results. She even re- shot all the pictures she already had.
I was thrilled with the price and how many backdrops came
with it. It was far
less money and offered more than any of the others I found
on the internet.
Thanks for an amazing product at a great price, we will
definitely do business
again and recommend you as often as we can.
Sincerely,
Fred Peritore |
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01 NOV 2008
Amazingly fast
shipping and receipt because I'm local. I'm thrilled with the
service and the product I purchased.
Thank you.
Gail Robins,
www.ExplicitlyYoursPencils.com |
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10 SEPT 2008
I ordered the JTL 3 light kit and I love it. This is the first
studio light kit I've ever used so theres nothing to compare it
to for me but I get the results I want on a starving artists
budget. Here are a few of my studio shots taken with the kit.
Thanks
http://s344.photobucket.com/albums/p326/rocktronx/?albumview=grid
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14 AUG 208
Thanks
Josh Klein
JK Photography
Office- (515) 953-5266
Cell- (515) 710-6726
Visit us on the web at
www.jkfamilyphotography.com
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10 July
2008
To Whom It May
Concern,
I am a new customer to Steve Kaeser and thus far I plan on being
a long term customer. I have even referred some of my colleagues
to this site. The Customer Service I have received has been
outstanding thus far. In particular Bettina has been extremely
helpful and patient with my inquiries. I have called several
times and she has walked me through any areas I was unsure of as
well as provided with a wealth of information in the most
helpful manner. Customer Service is rare these days; so when I
get an opportunity to applaud a company for exemplary Customer
Service I like to do so.
Live the Magnificence of You,
Michelle
M.O.You Studios
“Illuminating the Brilliance Within” |
12 May 2008
I recently
ordered a Cool-Flo kit and a backdrop stand with a few
backdrops. I received very valuable information from customer
service on how to order and receive my items in the least amount
of time. They also provided me with the information that I would
need to make my decision when choosing this new gear. When the
package arrived and I started unpacking I was blown away by the
quality of the items sent and how much "bang" I was able to get
for my "buck"! At one point I got stuck while putting together a
softbox. Figuring it out was as easy as getting on their website
and watching a quick, informative video. Here's where I was
really impressed though; One of the lights was missing it's
mount that should have been installed at the factory. My shoot
was the next day and I needed a way to mount that light for
things to go well! So I anxiously called the folks at Steve
Kaeser, and not only were they helpful, but the they were
friendly and understanding of the situation. They were able to
quickly find a solution that allowed me to have a successful
shoot the next afternoon with my new light mounted on it's
stand! Customer service like this is becoming a rarity in this
day and age! I seriously think that Steve Kaeser and his crew
should look into giving customer service seminars on the side!!!
They exemplify the best in service and quality and I look
forward to working with them in the future. Thanks for a rare
and wonderful buying experience!
Mr. Justin
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08 May 2008
Wow, you guys are great! I really appreciate the fast
turnaround time on my order. I'm glad I found your website
today. Honestly, I normally order from B&H photo, but they
didn't have an economical boom stand / softbox / monolight
kit that was in my price range. I then Googled some search
terms related to boom stands, and your website came up.
The one I ordered from you guys is, by far, the best deal
I've seen on that type of kit. I then saw the type backdrop
support stand I had been searching for (economically priced,
sturdy construciton, super wide and tall, carrying bag),
so I was really glad to have found your website at that
point! The lady on the phone was super nice and
knowledgable when I asked a few questions about the MX-160
monolight.
Thanks
again,
Vernon
Posh Foto
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24 Apr 2008
Hi there,
I
just received the backdrop that I had ordered only a few days
ago. Thank you so much for sending it out so quick. You were
wonderful to work with, thank you again! I have some of my work
on my website at
www.maewrightphotography.com (not yet
updated...) and also on
www.maewrightphotography.blogspot.com.
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15 Apr 2008
"...Your
service was lightning fast AND courteous, that's a pretty good
combo! Parcel Post proved inexpensive and competetive as we
received our package in only a few working days. Awesome."
"...You
can bet we will be keeping Steve Kaeser in our list of vendors
for future investments!"
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14 Apr 2008
I just
received my new light stand from you only 2 days after ordering
it. I already own your CL-3000 kit (which I love) and am very
impressed with your quality, prices, and customer service. The
thank you note you include with all your orders is also a nice
touch that sets you apart.
I will be demonstrating my new lighting kit next weekend to my local
videographers' group and hope I can send more business your way.
Thanks again.
Gary Burlingame
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24 Mar 2008
I found
this gentleman and his business on Ebay, could not believe the
pricing on lights and backgrounds. I looked around to try and
beat the deals he had on packaging and setups........don't waste
your time, there are none.
I bought a 920 ws light system from him, bid on 2 shoot thru umbrellas, and
2 more backgrounds. These transactions have been smooth as can be. Very
professional and attentive to my every concern.
The lights and all the extras, stands, softboxes, everything is better than
I expected. All the non electronic equipment is better than what I used to
have. I was a photog for 12 years in business for myself with 2 complete
studio setups, 8 cameras all the way from 35mm to a 4x5 view camera, so I
have shot them all. I had 'professional' equipment back then and actually
these would have served the same purpose at a much reduced cost. Again this
guys deals are hard to beat.
I find Steve to be very very professional in his handling of concerns. I
say concerns because problems don't exist long as he fixes them right away.
A rare find, but a very welcome one indeed.
When I did photography for a living it was just that, now I am going to have
some fun with it, and Steve's products and services are going to be awesome
this time. If you either are like me, in it for some fun, or a serious
portrait, product, studio photog, give this guy a chance, it was well worth
it for me.
Whether thru the store or Ebay, I highly recommend this place and Steve!
Danny Drane
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24 Jan 2008
Dear Steve
Kaeser & Company,
I normally
don’t spend a lot of time with feedback about a product or
products, but this is one of those times I have to make an
exception. If anybody asks me for a good place to go for photo
equipment, I’ll send ‘em straight to you. I’ve recently
purchased a background stand, pair of light stands, a softbox, a
BY-160 flash, and a pair of your umbrella-softboxes.
Dollar-for-dollar, I’d put this gear up against anything on the
market that I’ve seen anywhere. I’m still a bit green when it
comes to photography, but I don’t need much photo experience to
realize the good value for the money I spend. If I need or want
anything in the way of photo gear in the future, I’ll seek you
first. Best value for the buck and you didn’t rape me with
shipping charges. Thanks again.
Richard
Fox
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22 Jan 2008
You
guys are doing great...www.innerlight-productions.com
Robert Hill
Owner
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08 Jan 2008
I received
the two light stand bags last night, much faster than I
expected. These very economical bags are excellent and exactly
what I need. I have three rather beefy stands that are a tight
fit but they make it OK without putting any strain on the
zipper, and three smaller stands that go into the second bag
along with a roll of gels.
Thanks for carrying
good products at fair prices and for the quick turnaround time.
I'm sure I'll be back.
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10 Dec 2007
I
just purchased and received the D180 Complete Christmas
Strobe/Flash Kit and what a great package. Package came as
displayed on the website and has infinite possibilities on the
combinations of lighting effects. I would highly recommend this
kit to any starting out professional or a serious amateur.
Steven N. Johnson Photography
www.snjohnsonphotography.com
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27 Nov 2007
Hello
Steve,
I recently
purchased your BY-160 kit. I received it today and set
everything up and I'm very pleased. your shipping was very fast
and your kindness and customer service in helping me was more
than words can say. You definitely stand by your goal.... to
provide great customer service. Thank you for your time and
help.
Sonia
Bello
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